Category: RoomOrders

Tourism and investment ace Vandjelic to lead RoomOrders expansion

Damir Vandjelic dives into new challenge supporting global start-up RoomOrders 

 DELAWARE, United States_ Highly accomplished manager Damir Vandjelic, who previously presided over an HRK 8 billion tourism portfolio, has been appointed CEO of RoomOrders Global, bolstering the start-up’s international expansion.

Vandjelic, who has held executive positions in leading companies like Pliva, Interbrew, Croatia osiguranje and INA, notably headed capital investment in tobacco, tourism and fish-farming giant Adris Group.

Vandjelic, who will focus on strategic expansion across European resorts and raising capital, will join RoomOrders Inc. CEO Eugene Brcic Jones, who will focus on the group’s marketing and PR from its US headquarters.  

“Mr Vandjelic is among Croatia’s most capable business leaders today and his understanding of the hotels and resorts sector in Croatia, as well as Europe, is very impressive,” said Brcic Jones. “I look forward to working with Damir and synergising with our internationals operations.”

“This is a major coup for RoomOrders,” said RoomOrders Inc. founder and Chairman Viktor Matic. “There is a long list of strong corporations pursuing Mr. Vandjelic as well as political parties, who see him as a candidate for Croatia’s highest offices.”

“Luckily Mr. Vandjelic is eager to share his vast experience in the start-up sector and is able to juggle RoomOrders with his other engagements,” Matic said.

Matic revealed that Vandjelic has already dabbled in several start-ups and hopes his experience and relations will elevate RoomOrders as it enters a period of accelerated growth.

RoomOrders is a cloud self-serve platform that allows guests contactless ordering and payment of food and beverages in hotels, restaurants, bars, and cafes; whether they are in lobbies, rooftops, or poolside and beachside deckchairs, using their own smart devices.

RoomOrders is used in about 300 venues across the world, including leading hotel chains like Hilton, Marriott, IHG and Accor.

Vandjelic most recently held the position of Chairman-Supervisory Board at INA-Industrija nafte dd and Chairman-Supervisory Board of Cromaris dd. He was also on the board of Croatia osiguranje dd and Member-Management Board at Adris Grupa dd and Member of Adria Resorts doo. In his past career, Vandjelic was Chairman-Management Board at Croatia osiguranje dd. and also president of Council of HANFA, a financial regulator in Croatia. Vandjelic received an MBA in economics from The University of Liverpool.

“I am glad to be joining this exciting group of local entrepreneurs, who have already positioned their brand internationally as a leader in the hospitality industry,” Vandjelic said.

“Mobile ordering and payments is a trending sector and I hope to put RoomOrders in good stead when it becomes a booming sector very soon.”

“There is strong potential across Adriatic beaches, particularly camping sites and resorts, which can easily be replicated globally,” Vandjelic said.

The corona virus has had a major impact on hospitality providers, with many forced to close completely in nationwide lockdowns over the past two years. However, many surveys indicate that one of the first things people want to do emerging from the forced seclusion is to go and dine with friends.

Hoteliers have resisted digitalisation fearing it would remove a key ingredient of hospitality – ‘human touch.’

However, low-touch technology is now not only becoming an interesting idea, but a necessity.


RoomOrders Global is a part of the RoomOrders Inc. group, providing a mobile ordering and payments solution for hospitality, particularly hotels and resorts. RoomOrders is used in some 300 leading venues across the world, from New York, Barcelona to Sydney.

For more information visit or contact Eugene Brcic Jones on 385-95-777-8743.

Visit our video for a quick introduction to RoomOrders se our RoomOrders-Croatian or RoomOrders-English video clips. 

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Key challenge for hotels and resorts in 2022: Staffing and Touchless Tech

Staffing and mobile ordering/ payments solutions vital in 2022, says global hotel expert


Campbell Black is a 40-year international hotelier, working across USA, Europe and the Middle East in individual and multi-unit locations as a General Manager. He has also held operational roles as Regional VP and Regional Director roles in Europe and the USA.

He has a strong track record as a results- driven leader identifying and implementing key growth opportunities and improved performance. 


Campbell Black, longtime IHG General Manager across Americas, MIddle East and Europe


Campbell, you’ve had an illustrious and remarkably loyal career, starting with IHG and you never looked back. Tell us how it all began? 

I am Australian and graduated from the Ryde School of Hotel Administration in Sydney (now TAFE). I decided to travel upon graduation and landed in New York City, USA. I was able to work and joined InterContinental Hotels Corporation in NYC and over time, hard work, great mentors and various operational promotions moved to Muscat InterContinental, Sultanate of Oman. I then was promoted and transferred to London to the Britannia InterContinental, then the MayFair InterContinental and then my first General Manager role at the Portman InterContinental London. I was then transferred to Edinburgh, Scotland to the George InterContinental. After three years I was then transferred and promoted to Regional Vice President Eastern Mediterranean at the Athenaeum InterContinental Athens, Greece. This role included GM of the hotel as well as regional operations oversight of IHG managed hotels in Italy, Malta, Greece, Cyprus, Israel, Turkey, Uzbekistan and Kazakstan. I then moved to Los Angeles to oversee managed InterContinental Hotels and Crowne Plaza Hotels for the Western USA which included San Francisco, Silicon Valley, Irvine, Pleasanton, Palo Alto, LAX, Houston,
Dallas and New Orleans. During this assignment I moved to San Francisco and oversaw the Mark Hopkins InterContiental San Francisco and the Western USA region. I then moved to Cleveland Ohio and was Regional Director for Mid West and Canada with operations oversight for three hotels at the world famous Cleveland Clinic campus, Chicago, Toronto and Montreal across multi IHG brands.


What would you say were your biggest highlights and toughest periods managing key hotels at such a high level?

Highlights and toughest periods are commingled. The Covid-19 pandemic was a dramatic accelerator of a very tough period for the hospitality and travel sector and that dark period has opened the need for different ways to operate, serve and run the business.

Travel globally and living in many interesting, diverse and developing locations I think has been a highlight. Seeing young, energetic and eager colleagues grow and achieve great success both in their own country and internationally is very gratifying and supportive to me. I still keep in contact no matter where they are on the planet and what they are doing.

 What are some challenges you overcame and what made the difference in your eyes?

I could not have done all the things I have if it were not for mentors around me (both close and distant in location). Equally so I tend to look at many things as a team effort and to ensure you surround yourself with great talent. Having local knowledge and local history (understanding) always helped to forge a path forward as it is important to understand how you got to the current situation and moment.

And now after 40 years later, you are returning your knowledge and insight to the industry as an Advisor to the Board of RoomOrders. What drew you to RoomOrders?

I am always looking for new innovations that create a win for operators; a win for customers; and a win for ownership and RoomOrders filled that criteria. Technology in the hospitality sector must be utilized to provide a seamless experience for each stakeholder. Our industry is always in some kind of change process and over the past few years there has been much upheaval in serving the customer in an efficient (cost and service efficiency), safe, functional, accurate and sustainable manner. New doors are being opened for long term change and RoomOrders deliver that opportunity.


It’s impossible to talk about hospitality without special attention to the pandemic. What do you think is the toughest part about Covid for the sector?

Clearly the worst part of Covid pandemic is to see our industry initially collapse under the weight of lockdowns, restrictions and an immediate crisis with no clear end. To see so many colleagues at all levels go through shortened work weeks and hours, layoffs and business closure was horrible.

The other thing I notice, and many have seen, has been the change in some customers unforgiving,  rude and threatening. No place for this kind of behavior that is shown and in some cases now being shown by children who see this from adults.

Is there a light at the end of the tunnel, some see bright signs of recovery already this year?

Yes, Yes, Yes!!! There is light as we move forward, no matter at what speed. This crisis has bred new innovation and ways to operate at all levels. We must embrace these new ways of working, ideas, technology and processes and not go back to previous ways.

What do you think will be the key to a revival?

The move from pandemic crisis, likely, to an endemic existence is a pathway to something close to normalcy.

Listen to the science; use common sense; and keep informed as to what is going on.

As a result I encourage embracing change in the ways of working, use technology to help the process and think of ensuring a win for operators, a win for customers, and a win for owners.

How important is technology to the recovery and in general to the future of hospitality?

I believe technology is the cornerstone and the enabler for the future of hospitality. We are doing things differently now and will not go back to old ways. RoomOrders is a smart way to view the Food and Beverage business in hospitality-hotels, restaurants, clubs, resorts, conferences, exhibitions and trade fairs and more. It addresses the severe shortage of staffing numbers in hospitality and creates an efficient, easy, user friendly process to review menus and offerings, place orders, receive and pay for product and service. It is efficient and easy to install, train staff and operate and is extremely cost effective.

Lastly, what is your forecast for the 2022 season?

2022 will be better than ’21 and better than ’20 as the variants and spikes from variants become more understood and treated.

Hospitality in general will continue to improve in demand for all segment over time. It will take longer for meetings, conferences and trade shows to come back. Individual and leisure will continue to improve and business travel will come back slowly and with reduced frequency and numbers.

The biggest challenge will be in staffing and availability of staff.

The will to serve and delight the customer is there and will result in changes in technology, processes and thinking by operators, customers and owners. RoomOrders support these changes in an efficient and cost effective manner.

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The Rise of Mobile Ordering

From trend to necessity!

COVID-19 has been a double-edged sword. While it has suspended business for many hotels, particularly during lockdowns, it has also increased the urgency of digitalization, particularly contactless service, ie QR code ordering and payments. Mobile ordering is moving quickly from a trend sector to a booming sector, and in that respect we see it as a bigger revolution than food delivery – which is basically restricted to fixed addresses and extremely expensive.

It’s more convenient than ever to dine out or order in, thanks to the proliferation of food delivery apps and technology that makes ordering and payment a breeze. In fact, 80% of Americans have used food delivery apps before, and about 60% order food via an app at least once per week. Ordering food from your phone is becoming widely accepted in all facets of the hospitality industry, aligning with a shift toward the “low-touch economy,” the contact-free trend that accelerated as a result of the COVID pandemic. As more people want a contactless experience, and as people become more comfortable with technology in the hospitality space, mobile ordering will be an integral part of the future of the hotel and restaurant industry.

Traveler preferences have evolved since the beginning of the pandemic, shifting toward contactless, on-demand services. These changes extend beyond hotels, as more people have become accustomed to food delivery, video calls, and even virtual fitness classes as socially distant substitutes to in-person interaction. The contactless trend appears to be here to stay. Retailers have adopted contactless payment terminals, supermarkets offer contactless grocery pick-up, and many hotels now offer contactless check-in and on-demand housekeeping service to limit physical touchpoints. At hotels, guests also want the ability to order food without speaking face-to-face with restaurant or room service staff and to be able to enjoy it while they work remotely in the lobby, under the shade of a cabana, or in the privacy of their guestroom.

RoomOrders was founded in 2017 to provide this convenience for guests, and the company was originally designed to digitize room service operations at the Hilton Boston Downtown. Success in Boston led RoomOrders to expand to hotels across the world, working with brands like Marriott and Accor in addition to Hilton. RoomOrders is now in over 300 leading hotels and resorts across the US, Asia, Africa, Europe, and Oceania. At the onset of the pandemic in early 2020, the RoomOrders team saw an opportunity to bring their technology to not only hotel room service operations, but also to hospitality businesses ranging from restaurants to health and beauty centers, convenience stores, and tourist attractions to meet the desire for contactless service.

As RoomOrders CEO Eugene Jones says, “mobile ordering is moving quickly from a trending sector to a booming sector.” Tech-enabled options are becoming increasingly popular, and rather than being viewed as a novelty, a tech-forward experience is an expectation. Customers are also becoming more savvy. Consumers in the F&B space are accustomed to ordering everything from their mobile devices whether it’s a new pair of Nike shoes, their groceries, or even a Tesla.  It’s only natural that these guests expect room service on their smartphones, too.

With mobile ordering, a customer can browse the menu, place an order, and pay on their smartphone without the need for in-person interaction with staff.

“Imagine the possibility of ordering a refreshing drink while relaxing by the pool…without having to get up to approach a bar to order,” says Jones.

But mobile ordering isn’t for everyone. Jones recognizes that some guests relish the in-person interaction or don’t feel comfortable placing orders on their smartphone for a variety of reasons. The good news is that “guests have the option to order the old way or the new way, leaving customers with the ultimate freedom of choice.” Even when you implement mobile ordering, you can serve customers the way they want to be served.

Mobile ordering doesn’t just benefit customers – it’s good business: increased revenue, more efficient and helpful staff, and higher guest satisfaction.

Hotel businesses that partner with RoomOrders often report increases in overall revenue and average order volume. Why? RoomOrders eliminates friction in the ordering experience, so it’s easier than ever for customers to purchase food and drinks. Without mobile ordering, customers might decide not to order from your outlet if they see a long line or if they can’t flag down a server. Mobile ordering removes these obstacles and makes ordering effortless. Plus, the RoomOrders interface allows you to configure upsell options, specials, and tagging that make your menu items more compelling. Someone who might have skipped a side dish or dessert might be convinced to try it when they see it as a recommended pairing with their entree.

In addition to highlighting the potential for revenue growth, Jones debunks a common misconception about mobile ordering systems. In our interview, he says “a digitalised hotel is not necessarily void of human labor, it actually frees up humans to be more hospitable.” The futuristic idea of a hotel run by robots isn’t going to be the future of your hotel with mobile ordering. The opposite is true; by letting technology handle menial, repetitive tasks like taking orders and running payment, your staff can focus on more important work, like building meaningful relationships with guests. Menu updates are seamless with a digital system like RoomOrders. Without a mobile ordering system, staff would need to reprint menus every time a menu item changed. RoomOrders allows you to make menu updates with just a few clicks so you can always keep your menus up-to-date and accurate.

Overall, mobile ordering helps you deliver a better guest experience. It makes the ordering process more efficient at your restaurant, and, as Eugene discusses in the interview, it can also give guests an alternative to a potentially frustrating experience like waiting on hold for room service. Ultimately, guests who have a better experience at your hotel spend more and are more likely to return which is why this once trendy technology is becoming a global staple.

Eager to learn more about mobile ordering? Read our interview with RoomOrders’ CEO Eugene Jones below



This content was created collaboratively by Hotel Tech Report and RoomOrders.


Tell us about the founding story behind Roomorders.

In a nutshell, RoomOrders was founded in 2018 after one of the co-founders Haris Dizdarevic, who is an IT expert, sat with his restaurant owner friend in the Boston Hilton and suggested the hotel could digitalise its operations with self-service ordering by guest mobile phones.

We were arguably the pioneers of QR code ordering in hotel rooms and this was a major move from fixed phones. However, QR code ordering has opened up new revenue streams by expanding ordering and payment opportunities outside bedrooms to the entire hotel or resort complex, as well as neighbourhood by connecting with community vendors. During the corona crisis, we realised digital ordering via QR codes or NFC tags could be done from anywhere outside hotels as well, from poolsides to beaches, rooftop bars to golf courses and neighbouring vendors, from restaurants to health and beauty centres, supermarkets and tourist attractions.


Why has mobile ordering been growing so rapidly in your opinion?

Apart from opening up new revenue streams, your hotel will have an edge over rival destinations by restoring confidence in health and safety as a digitalised, low-contact hotel offering self-service ordering and payments via guest smartphone. Today’s guest expect on-demand service and integration with surrounding vendors allows QR code ordering and payments of almost anything from anywhere on the hotel or resort site.

I think Asia, which has totally skipped credit cards and where people no longer have a use for wallets, is indicative of the future awaiting us. When I see the corona QR passports and vouchers, it is obvious that mobile ordering is inevitable and that everything will be digital, powered by lightning broadband communication. I think we will be ordering from holograms appearing in thin air…  It will be like snapping fingers to be served in an instant!

Many hotels believe that QR codes and pdf menus are a “good enough” solution for contactless ordering.

Contrary to that belief is documented reality that guests hate downloading pdfs or any apps and feel teased if they cannot order as well as pay after seeing digital menus. The beauty of digital ordering platforms is that guests have the option to order the old way or the new way, leaving customers with the ultimate freedom of choice


How should hoteliers feel about automation of routine tasks?

There is always the danger of technology replacing human touch in hospitality and this can be seen as a positive in terms of cost savings for hotels during tough times, yet a loss for social interaction and engagement – something we have traditionally enjoyed as consumers. However, a digitalised hotel is not necessarily void of human labor, it actually frees up humans to be more hospitable,entertaining or helpful in the process of delivering excellent guest experience.


How can hoteliers distinguish between mobile ordering software solutions?

Mobile ordering is different to room service as mobile ordering is remote and unrestricted, it can be done from anywhere across a hotel or resort, rather than just a hotel room. Room service on the other hand is limited to just a room and the guest experience confined to a room.  Imagine the possibility of ordering a refreshing drink while relaxing by the pool, or a finger-food snack, without having to get up to approach a bar to order or even pick up orders. Our research shows orders skyrocket throughout the whole day, especially hot days, in this particular scenario.

Hotels can’t be, or have, everything for guests, so RoomOrders is connecting hotel guests with surrounding vendors of all sorts of products and services on or off-site, expanding the guest experience by bringing anything, anywhere to their feet wherever they may be around the hotel or resort.


What has been the impact of COVID on the state of mobile ordering?

COVID has been a double-edged sword. While it has suspended business for many hotels, particularly during lockdowns, it has also increased the urgency of digitalization, particularly contactless service, ie QR code ordering and payments. Mobile ordering is moving quickly from a trend sector to a booming sector, and in that respect we see it as a bigger revolution than food delivery – which is basically restricted to fixed addresses and extremely expensive.

I think Covid-19 has sped up the dawn of a new age, the fourth industrial revolution. Everything will be digital and accessible remotely, starting with our jobs. The adoption of new technology, particularly QR code ordering and payments will move from a trend to boom sector and like Asia, we will no longer carry credit cards or wallets. Our mobile phones will be a lifeline, the centre of our world and essential to survival. Accessing our phone as fast as possible will be key, so QR codes may be replaced by something faster, but right now it seems RoomOrders will be busy improving people’s lives by fast ordering and secure payments. I honestly cannot see a hotel or resort without RoomOrders or a competitor service.


Are there misconceptions amongst hoteliers in this emerging category?

It’s true, hoteliers think it’s expensive, when it is actually free, zero capital investment. Other fallacies include preconceptions that guests want human contact with waiters or that older people are technophobes. The reality is that newer generations want immediate glorification, on-demand service. Amazon and food delivery has changed their expectations, to the point of even compromising quality for efficiency. Seniors are actually the fastest growing segment of adopters of social media, Sure they were a bit slower, but when they sense that old methods are fading, they adapt just as easily as other groups, provided that the experience is intuitional, or in other terms, easy.

Are there any stories that stick out to you where RoomOrders delivered outsized impact for clients?

Just before the pandemic, I arrived on a late flight into Las Vegas to speak at a conference about the threats facing hospitality in the digital era, and I was really hungry. As the hotel didn’t provide room service in the evening, I picked up a flyer and ordered pizza delivery by phone. I had to go outside, passing restaurants in the casino lobby and there were about 20 or so others waiting for their delivery too, even though it was past midnight already, There was so much confusion, it was a horrible guest experience that gave us the idea to not only integrate all the surrounding restaurants of a hotel, but other vendors too. It also gave me fodder for my speech, which offered RoomOrders as a way to combat the threat of aggressive food delivery services preying on local restaurants and hotel guests. The last year has demonstrated without dilemma that we have deeply entered the era of contactless ordering and payment



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Hotel Tech Report is the world’s largest online community for technology insights and digital transformation strategies in the massive hotel industry serving over 145,000 hoteliers each month. We arm hotel owners and managers with the tools they need to leverage modern digital technologies and solve real-world business problems.


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Has corona killed your waiter?

Has corona killed your waiter?

When the vax shores up our collective immunity, allowing the hospitality sector to truly fling open its doors to the world this summer (* looking up into the skies, please God), you will probably notice a 250-year-old mainstay of restaurant dining gone missing.

You may look around, and call out: Garçon!

And to no avail.

Nobody will be around to hear you.

Or serve you.

Just like clicking your fingers and voila!

The COVID-19 pandemic could well have killed your waiter – only figuratively speaking, I hope of course – and replaced them with your phone (most probably already powered by 5G).

Disposed of contaminated paper menus, like rubbing a genie bottle or clicking your fingers, you will simply scan a QR code, or tap an NFC tag, and order what you wish. And it will appear out of thin air: voilà!

It won’t matter where you are; in a hotel room, a rooftop bar, pool or beachside deckchair, a golf course or casino, your food or drink will find you. It’s likely that the genie will be in the form of a drone.

Seamless ordering and payment

From the first day a French proprietor of a humble soup shop invented the menu in the early 1800s, waiters have been at our beck and call, greeting us upon arrival, recommending dishes, taking and delivering our orders, filling our drinks, clearing our tables, processing our checks…

They have survived all manner of automation, including vending machines, self-service canteens, walk-through cafeterias, BYO, take-away trucks, hotel smorgasbords, bicycle deliveries and teppanyaki as well as sushi trains.

Video killed the radio star and it seems digital is killing our waiters.

But is it really? And if so, how? Or why?

While I don’t think waiters are on the verge of extinction, I’m sure their numbers will dwindle considerably in the next five years. At the end of the day, waiters cost a lot to keep and hospitality is exiting its biggest ever crisis in history since World War II.

Rather than serve, waiters that endure will probably become more like exotic, endangered creatures. They will primarily welcome or entertain – in some way or another, they will be tasked to improve the guest or customer experience.

A niche audience may pine for the past, when hospitality was a comfort, when it had a human touch.

I blame Netflix.

Everything has become on-demand.

While we grew up hanging on suspense, prolonging our desires for almost everything, like a letter in the mail or our favourite TV show every Sunday afternoon, the new generation wants everything now!

Waiters, err sorry, I mean waiting. Waiting is for losers.

Yes, waiting. Not waiters.

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We care about guest experience. Yeah, but really?

Every hotel and resort decision-maker would tell you that the most important thing in hospitality is guest experience. Yeah, but do they really think that?

Trying to run the show at RoomOrders – a guest self-service ordering and payment solution, this question has often kept me up at night.

RoomOrders is used in over 200 leading hotel brands around the world, so you can imagine I’ve gotten to know a lot of hotel owners, GMs, operations, food and beverage and IT managers. RoomOrders is also used in a lot of restaurants and bars, including chains like Burger King, so the notion I get is the same for hospitality at large.

On the other hand, I am also a glutton. I love to indulge in hotels and eat out every chance I get. So I pretty much have a good handle on what guests want too.

Honestly, I think hospitality providers do really think guest experience is foremost. The only problem is that they seem to have lost touch with what today’s guest considers a truly good experience.

Sure, contactless ordering and payment is no longer just a craze, it’s a necessity – ‘the new norm.’ And sure, everyone in hospitality is keen to digitalise, or as we like to say, bring hospitality into the new Low-Touch Economy.

Hospitality providers know this. Guests know this. Everyone knows this. And for those who don’t, the corona virus has hammered the message home loud and clear.

So what’s the catch?

The catch is that they don’t get what constitutes a great touchless experience?

It’s hard to blame hotel professionals, so many leading hospitality vendors find it easier to sell hotel-centric, rather than guest-centric solutions. Ironically, it’s the hotel-centric solutions that cost the big bucks.

A case in point, a sturdy POS system is expensive. It’s procured through arduous processes requiring negotiation and rubber stamping. And if you want to integrate cloud payment solutions for example, that would run up costs like licences, implementation, configuration, as well as staff training. But hey, this will ultimately save you cash; it should streamline operations and make management much easier.

Alternatively, you could just download an off-the-shelf solution and make life easier for the guest to order and pay on their own devices. They would even receive receipts in the mail.

It seems the secret is to strike the right balance. Not too clunky and fairly priced.

But, back to my thoughts. If guest experience is really paramount, what is the gold standard in guest experience?

I like to think that the best guest experience in the world would be something like sitting or lying down anywhere – a busy downtown restaurant, a remote sandy beach – and I could order whatever I conjured up, with just the click of my fingers. And voila! It would appear before my eyes, and I wouldn’t have to rummage through my pants or towel to find my wallet, to pay for it.

Ok, you are right, RoomOrders has not invented a genie in a bottle. But I think we’ve created the next best thing.

If you are a hospitality decision-maker, and you really care about guest experience, I would suggest you put yourself in the shoes of the guest yourself. The guest-centric solutions out there are low or even zero CAPEX. They do not disrupt usual operations, they do not require training and they vastly improve your business.

I won’t mention the bottom line. It’s astonishing what a difference digitalization makes to revenues, whether it be streamlined processes, easy monitoring, analytics and management or more than double the previous average check values.

All this sounds awesome, I know. But that’s so last year’s model for us at RoomOrders, we are not just digitalising operations for individual hospitality providers, we are already building digital ecosystems, interconnecting accommodation providers with entire communities of vendors, from food to leisure and experiences.

Imagine staying in a hotel or Airbnb in a foreign place and scanning a QR code that opens entire communities of local vendors at the touch of your phone. It doesn’t matter where you are, Brisbane, Boston or Barcelona, the same seamless guest experience – without downloading an app.

The trick is that people love technology. They just don’t love other people’s technology. They demand instant gratification and their preferred method is via their smart phone devices that they carry with them everywhere they go.

Did I mention busy downtown restaurants and remote sandy beaches?


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Touchless Hotel Technology

Don’t let COVID-19 be the only reason to introduce your hotel and resort, restaurant, bar or cafe to the digital era. The future of hospitality is here, it’s contactless and revolves around your guests’ smartphone… Join leading hotel brands around the world using RoomOrders, Inc to digitally interconnect their ecosystem. #digitalmenu #digitalhotels #digitalrestaurants #hotelsandresorts #hotels #restaurants #contactlessordering #contactlesspayment #touchlesstechnology #hoteltechnology #hoteltech

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RoomOrders at HOW hotel conference

Hotels are at the centre of an ecosystem, but there are hungry sharks of disruption circling. #RoomOrders can help hotels protect and leverage their real estate by digital interconnection with their wider surroundings.

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